Overdose rates were climbing, infractions for contraband were multiplying, and a new synthetic drug called 'spice' had staff across Virginia's prisons alarmed. In 2016, Regional Operations Chief Greg Holloway directed each facility to send staff, ranging from Correctional Officers to Wardens, to the VADOC's Academy for Staff Development in Crozier, Virginia. Approximately 50 staff from the East, Central, and West regions gathered in one room to identify gaps in perimeter security procedures and work toward consistent statewide policy. Butler describes how Working Dialogue created the conditions for candid cross-rank conversation, surfacing the inconsistencies in how visitation policies were being interpreted at different facilities. Published in The World Needs Dialogue! Four: Putting Dialogue to Work, the paper demonstrates dialogue's practical utility in high-security institutional settings where hierarchy typically suppresses exactly the kind of frank exchange that produces better procedures.