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Books & Papers

Transforming Care for the Elderly through Dialogue - Lars-Åke Almqvist

Lars-Åke Almqvist

Two-thirds of Sweden's COVID deaths occurred in elderly care. Yet three municipalities using Alamanco's dialogue-based approach had zero cases in their care homes. Lars-Åke Almqvist documents what made the difference: stable staff, quick action, and years of building trust.

This paper, written during COVID-19, follows up Almqvist's earlier work on dialogue in Swedish elderly care. The pandemic exposed systemic failures: 30-40% of care home staff working as hourly wage earners meant poor continuity and inadequate hygiene protocols. Two-thirds of Sweden's deaths occurred in this sector. But three municipalities where Alamanco had spent years embedding dialogic practices had zero coronavirus cases in their care homes. The difference wasn't protective equipment; it was organisational culture. Staff were employed full-time, knew each other and their residents, and could act quickly without waiting for government directives. A district manager reflects: "Full-time as a norm is the biggest thing I have been involved in introducing. It's fantastic that people get organised employment and a salary you can live on." The paper offers concrete evidence that dialogue-based organisational development isn't just good for morale; it can save lives.

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Books & Papers

Topics

Dialogue in organisations and systems

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