Thomas Köttner brings practitioner experience to one of the most pressing questions facing dialogue facilitators since remote and hybrid working became routine: what changes, and what must be actively reconstructed, when dialogue moves online. The recording addresses the specific adjustments required to establish a container, sustain presence, and support genuine listening across digital platforms. Köttner draws on practical experience to identify where online formats break down and where, sometimes surprisingly, they open unexpected possibilities. This recording forms part of the ADWOW programme sets within the Academy's broader curriculum for developing dialogue practitioners.