
Books & Papers
Covid Check Up, Coming Back Together
Jennifer Kittrell and Virginia Pauls
May 2021: District 34 of the Virginia Department of Corrections had not been together as a full team since March 2020. Jennifer Kittrell and Virginia Pauls document what happened when they finally were.
A staff appreciation luncheon in Williamsburg, Virginia, became the setting for District 34's first in-person gathering in over a year. Chief Virginia Pauls and Dialogue Practitioner Jennifer Kittrell had considered running a Working Dialogue but decided the moment called for something different: a facilitated space for listening and shared understanding, with no expectation of reaching solutions. Staff sat socially distanced, some masked, and were invited to reflect on what had been difficult to adjust to during the pandemic and what, if anything, had changed for the better. The conversation ran for two hours and surfaced real complexity: changes that relieved stress for one staff member increased it for another. Among the voices heard: 'Our staff really has come together as a team,' and 'I am thankful I could work at home while we were so worried about the pandemic.' Published in The World Needs Dialogue! Four: Putting Dialogue to Work, this short case study illustrates how dialogue practices can serve a team's need for connection and honest reflection even when no decision or action is required.