
Anger in Dialogue - Joop Boukes
Joop Boukes
What role does anger play in dialogue, and how should facilitators respond when it emerges? Joop Boukes, who has brought dialogue into Dutch schools, explores one of the most challenging emotions practitioners encounter: when participants become genuinely angry.
Joop Boukes addresses one of dialogue's most challenging moments: when anger emerges in a group. Boukes brings extensive experience introducing dialogue into Dutch schools, where emotions run high and participants lack the professional restraint common in corporate settings. Anger poses particular difficulties for facilitators: it can derail conversations, intimidate other participants, and trigger defensive reactions. Yet suppressing anger contradicts dialogue's commitment to authentic expression. Boukes explores how to work with anger rather than against it: recognising its validity, creating space for expression without allowing domination, and helping groups understand what anger reveals about underlying concerns. The recording offers practitioners guidance for situations where technique alone proves insufficient. For those facilitating in emotionally charged contexts, whether schools, community settings, or organisations in conflict, understanding anger's place in dialogue becomes essential to maintaining both safety and authenticity.
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Facilitation and practice
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